Are you a professional hair stylist or massage therapist thinking of setting up your own shop? An experienced stylist with a business background has created a to-do list just for you.
In the book Salon & Spa Success: What Every Owner & Employee Needs to Know, author Eric Haun details everything from the first impression to earning repeat business. He shares industry secrets for keeping customers happy and employees motivated while watching the bottom line. Haun's down-to-earth, practical advice would be useful for entrepreneurs and salon management alike.